American carmaker General
Motors, which also owns the German car brand Opel, will open a call-center
office in Bucharest.
The center will provide
assistance to the car owners who have the OnStar service installed, reports
local Ziarul Financiar.
General Motors has leased
4,000 sqm in the Skanska Green Court C building, located in the Barbu Vacarescu
area. The office space will accommodate some 400 employees.
"We can confirm that our
Global Connected Customer Experience team, which currently operates in Luton,
UK, plans a second Customer Engagement Center, in Bucharest, to support clients
all over Europe who use the OnStar service,” GM Europe officials told local
Ziarul Financiar.
OnStar allows users to make
emergency calls and to have their cars located in case of accident or theft.
The OnStar consultants also provide information about the car’s features,
navigation system, and other services.
(romania-insider.com,
23 Jan 2017)